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About Us

Our Company Mantra Is...

History is a damn good story.
What it needs is damn good telling.

Our Mission Is That

Mercat Tours is the market leader
in the delivery of quality history experiences
led by enthusiastic and knowledgeable guides
who consistently exceed customer expectations.

Our Promise to Our Customers

Mercat Tours engages, enthrals, entertains

Our Core Values

Our Core Values describe how we work and interact - with one another, with our customers, and with all Mercat Tours' stakeholders.

We are people who

  • have energy enthusiasm, pride and passion for all we do
  • create a caring, supportive community and give generously of our time and talents for others
  • are fair, honest and straightforward in all our dealings
  • continuously review and innovate
  • have and give a lot of fun!

Key Facts

  • Founded in 1985
  • Employs ten permanent staff
  • Draws on a team of 50 self-employed guides and 15 on-street sales staff
  • Provides 12 tours daily in high season, 8 in low season
  • Operates all year round except 24, 25, 26 December and Hogmanay evening
  • Busiest season: Hallowe’en – 2,700 visitors over the Hallowe’en weekend in 2005!
  • Biggest private booking: tours for 1040 delegates attending the World MUN conference in Edinburgh, all on one evening, 29 March 2005
  • Largest event: Ghost Hunt Returns at Edinburgh Castle, Christmas 2003 with 1,200 visitors

Mercat Tours Ltd together with the Scottish Tourist Guides Association have been providing guiding services at the Scottish Parliament since 2004, introducing the people of Scotland and other visitors to how the Parliament, its Members and current business works, whilst touring the Holyrood building.

To book your Parliament guided tour call 0131 348 5200 or visit www.scottish.parliament.uk