We are temporarily closed to keep our visitors and team safe. We will reopen and will keep you updated via our website and our social channels. For booking queries please contact info@mercattours.com - thank you for your support.
Back to blog

We're recruiting for a Operations Assistant

6th Oct 2018

We're looking for an Operations Assistant with a cool head and zen approach to spreadsheets to join our team. 

Purpose and Objectives;

  • Assist in the effective and efficient operation of Mercat Tours’ staff scheduling
  • Ensure high quality visitor experience delivered consistently through effective operational planning
  • Share ideas on how to improve Mercat’s service and develop new business
  • Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

Main Duties and Responsibilities;

  • Point of contact for Storytelling and Visitor Services teams on day to day scheduling matters
  • Ensure accurate and up to date daily schedule for all company operations
  • Process any schedule changes ensuring accurate, detailed records
  • Liaise and ensure effective communication with relevant staff and departments on scheduling matters

Special Requirements;

  • Positive and effective communicator
  • Strong people skills
  • Excellent organisational skills
  • Attention to detail
  • Methodical, logical and thorough approach


  • Part time role available; 14-21hrs per week, open to negotiation
  • Working days, shifts and hours open to negotiation
  • Working week Monday to Sunday
  • Working hours 10am – 11pm
  • 3 month probationary period

We are a Living Wage employer offering a competitive salary.

To Apply;

Please send your application form and CV to shirley@mercattours.com  by Friday 30th November 2018


Interviews will be held at 28 Blair Street Edinburgh.

Subscribe for updates

For all the latest information, tour updates and promotions.
I am the notification bar, pleased to meet you.