Hospitality Assured
Awarded July 2006

Hospitality Assured is The Standard for Service and Business Excellence in hospitality, championed by the Hotel and Catering International Management Association (HCIMA) and supported by the British Hospitality Association (BHA)

Mercat tours is the only attraction of its kind to be awarded this highly regarded accolade.

Tourism Innovation Development Award
May 2003 and May 2005
Winner

This award is granted by Scottish Enterprise to those companies that demonstrate innovation within tourism. Mercat Tours is the only tourism business in all of Scotland to gain this award TWICE.

Scottish Training Award
November 2003
Winner

These awards are granted by the National Training Award agency in recognition of the quality of training provided by the company and its impact on the company's commercial success.

Scottish Tourist Board 5 Star
Novemver 2007
Awarded 

VisitScotland operates the national quality assurance scheme Mercat Tours was originally granted ‘commended' status when it first entered the scheme. Achieving our 5^th star was in recognition of our commitment to continuous improvement and above all our customers.

The Scottish Thistle Awards are the industry ‘Oscars’. Granted by VisitScotland they are awarded to those companies who provide outstanding service to visitors. Our award was in recognition of the contribution we make to cultural tourism, communicating our pride in and passion for our country’s history.