PLEASE READ OUR LATEST UPDATES BELOW
Getting ready, getting it right
We hope this finds you, your families and friends safe and well.
We care about keeping you and our team safe. That’s why we’re taking our time to make the changes needed to deliver the 5 star tours you expect, while ensuring everyone is protected.
This will only happen when the time is right for all.
Last month, we asked what you will need to be safe and feel safe with us in future - many thanks to everyone who got in touch.
We've listened, and here are some of the adjustments you want, and we'll do;
- Smaller groups
- Adjusting outdoor tour routes to follow distancing guidelines
- Use of TourTalk to help physical distancing
- Provision of hand sanitiser onsite
- All measures clearly displayed
Along with Government guidelines, your feedback will become the Mercat Charter. It will be clear, helpful and reassuring for when you next visit. It is well underway and we really appreciate your help on the journey.
Thanks very much for your ongoing support, it means a lot to us.
Kat and the Mercat Team
(there's still time to get involved...share your thoughts here)