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We have fun, work hard and aim high - to be the best we can be.

As a local, independent 5 star family business we've been giving history a ‘damn good telling’ since 1985.  The unique personality of our team shines through everything we do and guarantees a warm welcome and memorable experience for our visitors. 

Our multiple awards and reputation recognise our desire to give the best quality experience – for our visitors, our team and local community.


A Warm Welcome for Everyone

Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do - from the team we nurture, the visitors we welcome and history we share.

We are continually growing to fulfil our ‘why’ – to make meaningful connections that benefit everyone in an inclusive way for all.

In the past few years, we’ve doubled our team to 50 people. In the past we have been bigger and have learnt that operating at this smaller scale means we look after our team, visitors and community far better. 

We’re responsible for all the choices we make - how we run our business, spend our money and mindful that our team is representative of our visitors.  We want to create a sense of belonging for everyone at Mercat and will keep working hard to review and achieve this. Thank you for being a part of our community.


Why Join Mercat?

We believe in looking after people - our visitors, team and community - that's the Deal.  Here are just a few of the benefits you'll receive with us;

  • Permanent, secure contract
  • Guaranteed minimum hours
  • Flexible working incl WFH and jobshare options
  • REAL Living Wage +
  • Fair Work Employer - championing respect, fulfilling and secure work with opportunities to grow
  • Personal development and training plan
  • Bike to work scheme
  • Access to ASVA card 
  • Interest free loans
  • Use of company holiday home
  • Profit-share bonus

Click to watch the video below and see what you can be part of!

We always want to hear from people who care about visitors first and last, are passionate about our beautiful city, relish a challenge and will thrive working with our great team. Pop us an email and we'll take it from there!


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