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Do I have to book to go on the tour?

We have limited tickets to ensure the best small group experience. Make sure you book in advance to avoid disappointment. Book in advance to:

• guarantee your place on the tour of your choice
• get the best ticket price, only available on our website
• receive your special returner’s discount of £2 off your next tour

You can book here on our website, over the phone at 0131 225 5445 or in person from the Mercat Cross (our starting point).

Where does the tour start?

All tours start at the Mercat Cross, an octagonal stone monument on the Royal Mile, opposite the City Chambers. You can find it using postcode EH1 1RF.

Do you limit the group size?

Yes, we do limit numbers to ensure that all visitors can see, hear and enjoy a 5 star experience!

Listening to our visitor's feedback, we have reduced our capacity on all tours to 18 people to give a better experience. Occasionally we may limit these numbers further depending on the content of the tour. 

Can I just turn up and pay cash before the tour?

Small groups means tickets are limited so we recommend booking in advance to avoid disappointment.  We may have tickets available at the Mercat Cross and we accept card payments, dependent on availability.

Can I cancel my tickets and get a refund?

You're welcome to transfer or cancel your tickets up to 24hrs before your tour for a full refund. Tickets are non-transferable and non-refundable within 24hrs of the tour.

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