We don’t like to brag but we are proud
We don’t like to brag. But it’s true we’re the most decorated walking tour company in Edinburgh. Each award is testament to our commitment to brilliant service and exceptional tours.
We’re always looking for ways to improve, across the whole Mercat experience. From first welcome to final farewell, there’s a team of dedicated people making sure that everything works smoothly.
It’s all that hard work that makes us one of the top 11 attractions in Scotland. Here are just a few of the awards we’ve won:
Visit Scotland - 5 Star Tour
Awarded 5 stars continuously since 2007 in recognition of our commitment to our customers and always improving our tours and experience.
The Green Tourism Business Scheme - Gold
There’s no greener way to enjoy the city than on foot – and walking tours are at the heart of our business. We’ve won gold from the Green Tourism Business Scheme every year since 2012 – recognising our commitment to environmental and economic sustainability.
Accredited Living Wage Employer
We are an accredited Living Wage Employer, paying our staff above the real living wage since 2016. Employers choose to pay the real Living Wage on a voluntary basis. The rates apply to all workers over 18 – in recognition that young people face the same living costs as everyone else.
Being a responsible business, employer & neighbour is at the heart of what Mercat Tours is all about!
Scottish Business in the Community
We won this award for our commitment to improving Scots’ lives. Naming us SME (small or medium business) of the Year in 2014, SBC CEO Jane Wood said “Clearly the concept of responsible, accountable and sustainable working practice is embedded in the DNA of Mercat Tours. This small, second generation family business is a worthy winner of our SME of the Year award.”
Scottish Thistle Award
We won the Scottish Thistle Award for Skills and Training Development, for the detailed and thorough training of our expert Mercat guides, as well as the rest of the team. We’re not short of dedicated people: a third of our staff have been with us for over ten years. And having a happy, focused, dynamic team means we can deliver the best visitor experience.