faqs

Here are some of the most popular questions asked about our tours

Do I have to book to go on the tour?

We have limited tickets to ensure the best small group experience. Make sure you book in advance to avoid disappointment.
Book in advance to:
• guarantee your place on the tour of your choice
• get the best ticket price, only available on our website
• receive your special returner’s discount of £2 off your next tour


You can book here on our website, over the phone at 0131 225 5445 or in person from the Mercat Cross (our starting point) or from our office on 28 Blair Street, EH1 1QR.

Where does the tour start?

All tours start at the Mercat Cross, an octagonal stone monument on the Royal Mile, opposite the City Chambers. You can find it using postcode EH1 1RF.

Can I take photos?

Photography for personal enjoyment is encouraged on all our tours. We know you’ll have a wonderful experience you want to capture. We do have a few guidelines we ask all our visitors to follow for the enjoyment of everyone on our tours. We have a photo policy to set out what we encourage from our visitors, it's really just a reminder to be considerate to other visitors and to your guide. Don't use flash photography in our vaults and tripods are not practical. If you do take some photos we would love to see them online use #mercattours

 

Please contact us if we haven't answered any of your questions.

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